Last updated: October 2026
No accounts. No servers of ours. No ads. No data sold. Your sessions, evidence entries and safe messages stay on your device. Purchases go through Apple. Backups go through your iCloud. The app sends anonymous usage events (onboarding and how the app is used) to PostHog so we can improve Relief. This website has no analytics.
Relief is a consumer health app published by Escape Velocity Studio Ltd ("we", "us", "our"). Reach us at support@needrelief.app.
Relief has no account system and no servers of ours. We do not require an email address, name, or any personal identifier to use the app.
| Data | Stored where | Purpose |
|---|---|---|
| Session progress | On your device only | Track which sessions you've completed and display the program grid |
| Evidence entries | On your device only | Store the evidence you collect throughout the program |
| Safe messages | On your device only | Store the personal safe messages you write during the program |
| App preferences | On your device only | Reminder time, settings |
| iCloud backup | Your iCloud account | Restore your progress if you reinstall or change devices |
| Anonymous app usage | PostHog (EU) | Onboarding and how the app is used, so we can improve it |
| Purchase status | Apple (via App Store) | Verify your one-time purchase to unlock the program |
Names, email addresses, or any personal identifiers · Advertising identifiers or device fingerprints used for ads · Location · Crash reports · Browsing or search history · Demographic information · Biometric data · Card or billing details (Apple handles payments) · Your evidence entries, safe messages, or any pain content off your device.
We use PostHog, hosted in the EU, for anonymous app usage: how far people get through setup, and how the app is used. Events are tied to a random ID made on your device, not to you. We never send your answers, what you write, or anything about your pain. No session recordings. No ads. We do not sell data.
Evidence entries and safe messages stay on your device. They are not sent to us. The only backup is through your personal iCloud account, encrypted by Apple. We have no servers of ours holding that content.
Relief uses Apple's CloudKit to back up your program progress and evidence data to your personal iCloud account. Encrypted by Apple. Not accessible to us.
Relief is a one-time purchase through the App Store. Apple processes the payment. We do not see your card details, name, email, or Apple ID. Apple gives us a transaction receipt that confirms the purchase.
Your data stays on your device until you delete the app. Your iCloud backup may remain until you remove it. Anonymous PostHog usage events are kept only as long as we need them to improve the app. We cannot access or delete your device data remotely because we do not hold it.
Relief is designed for adults aged 18 and over. The app is not directed at children under 18.
Your program data is on your device, under your control. Delete the app to clear it. For questions about anonymous usage data, or anything from a support email, contact us.
If you are in the European Economic Area, United Kingdom, California, or another place with data protection laws, and you believe we hold personal data about you (for example from a support email), you may contact us to request access, correction, or deletion.
The Relief website has no analytics, cookies, pixels, fingerprinting, or tracking.
If we change how Relief handles data, we will update this page. The date at the top shows the current version.
Questions about this policy can be sent to support@needrelief.app.